FAQs
What shipping methods are available?
We use a fast shipping service for all orders in the USA. The cost is 6.95 USD for any order. At the moment, we are unable to deliver to US military bases. We apologize in advance for any inconvenience this may cause.
How long will it take to get my package?
Order delivery time is estimated to be 5-8 days in the USA (please keep in mind that arrival time will be delayed during peak season).
Do you ship internationally?
No, currently we only provide service in the US.
What payment methods are accepted?
We accept PayPal. When you use PayPal to place a purchase, you will be routed to the PayPal payment page, where you may confirm your payment by entering your PayPal account and password.
Is buying online safe?
Yes. We don’t like it when people give our personal information away. As a result, we will never rent, sell, or share your personal information with anybody. Our Privacy Policy describes how your personal information is gathered and used. Read more about our privacy policy.
Can I switch my order?
No. When a customer places an order, they are asked to confirm all details. We do not accept returns or exchanges due to incorrect selections of items, sizes, designs, or addresses.
Can I cancel my order?
Yes, orders can be canceled within 6 hours of placement. After that time, the order may have already entered processing. A 10% management, processing, and transaction fee will apply. Send requests to [email protected].
Can I return or refund my order?
Items can be returned or exchanged within 30 days of delivery. Return shipping costs are not covered.
What is the policy’s time frame?
Our return policy is effective for 30 days after delivery. After 30 days, no reimbursement will be issued. Read our Returns & Refunds Policy for details.
I haven’t received any packages from my order. What can I do?
If your tracking status shows "delivered" but you haven’t received the package, check around your residence and with your local carrier. If unresolved, contact [email protected].